Rate and Review
James Haferd
“easy peasy.”
Brianna Storch
“Easy to use website and quick rental process, and good prices too..”
Kimball Converse Pier
“ Soooo much easier than calling every day to see if a storage unit is available! Love this system..”
Lauren B
“Very satisfied so far! The staff are extremely helpful and very friendly. I reserved a space online to lock-in the online price, and when I visited the facility in person to finalize everything, they had a computer for me to finish my reservation and walked me through all of the steps. I was relieved they were clearly very familiar with the online discount and were prepared to help me with that process. The actual facilities are also excellent -- clean, well lit, easy to navigate. The gates are all activated using the app, which makes it extremely convenient. Plus you can pull your car into the facility center and unload your stuff using the carts they provide to take it to your storage unit. I moved my stuff at about 9 PM at night and it took 15 minutes and I had zero problems. Just a heads up that you must sign up for insurance for your unit and that is not included in the price -- the minimum option they provide was $9/mo. I believe you can opt-out if you have a separate insurance that would include your unit, but it is mandatory..”
Ken Schatz
“I reserved and rented a space online. When I arrived for check in everything went smoothly. The place is great. Follow up. The facility uses a smart phone app to unlock access gates, doors, and your unit door. The app has had a few bugs but they seem to be worked out. I suggest when a new version is released Force Stop your app, uninstall it, then install the new version. Also I recommend you use your own lock on your unit in addition to the electronic lock which is built in. I've seen how easily staff members can override the e-locks..”
Herbert Love
“I have been through a half dozen storage facilities during the past three years and the Reno Keylock Storage is without doubt the best of the best. Selecting a storage unit for your personal items is a very important decision. I used price and a well known competitor for my first unit and three months later, my items were stolen. My second try at storage was more secure but when I checked on my items one month into storage, they were covered in a thick layer of dust and dirt...and so the story goes...fail after fail. Then there is Keylock...recommended to my by a friend. VERY professional staff. The facility is secure and clean. Climate controlled and well lit. Modern gate access with a phone app and extended hours make this the go to facility. I store an automobile in their large, climate controlled personal unit and my trailer is stored within their compound area. I am more than satisfied with the organization, security and cleanliness of this facility. Sure...you might find a little cheaper...but can they compare to this facility ? its Doubtful. My suggestion based on experience...use Keylock Reno...easy on-off to Interstate 80. Staff professional and knowledgeable, easy set up...always friendly and trustworthy..”
Lance W.
“I have used storage in many places I have lived and never been able to drive into the building and load my storage space. This is one of the coolest....”
Anna D.
“Very clean facility, friendly staff my overall experience was Fantastic!! I would highly recommend this storage love the fact you can drive up to your unit....”
Jake H.
“Great facilities and competitive rates. All units are inside a large/clean facility. Tracy and Malika are super nice and very helpful. Tracy showed me....”