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Keylock Storage

3735 N Fruitland Ln, Coeur d'Alene, ID 83815

Office Hours Now Open
  • MON - SAT9am - 6pm
  • SUNClosed
Gate Hours Now Open
  • DailyOpen 24h
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Storage Customer Reviews

Donna Stimak

1 year ago
Twice now, we have found ourselves in a situation where we needed a large storage shed on a day's notice and Tom, at Fruitland Keylock came through for us! He is friendly & efficient and always helpful. Thumbs up to Keylock!

Tammy Swanstrom

1 year ago
Friendly staff large affordable unit. Very clean!

Ann Siebert

2 years ago
What a true delight to work with Sarah in fulfilling our needs on such a short notice. Sarah was very pleasant courteous and accommodating and I was very satisfied with the end result. I highly recommend this facility to anyone with storage needs!!

Amber Crawley

2 years ago
Very quick and easy to get my unit. Extremely friendly

Tyler Bertsch

1 year ago
Very professional, well kept, and amazing location. They were very nice and on top of things very pleased

Dawn Norlander

2 years ago
Thank you for awesome service, kind people. Let me move to bigger storage right away.

Samantha Silvas

3 years ago
Wonderful staff! Affordable pricing, location is easy to get to... Sarah does a wonderful job helping out customers. Definitely worth looking into!

Zac Parks

2 years ago
Keylock storage facilities are very well maintained and the staff are great to work with! I couldn't see myself going else where :-)

Jamey Quillen

1 year ago
Very nice staff. Sherri was awesome and gave me all of the information that I need to determine where I want to store my stuff next month. Nice facility

John Gaherty

1 year ago
Great service great storage unit. Sherri was very helpful and professional. Thank you sherri

Helen McArdle

1 year ago
It is not everyday you experience A+ service and I wanted people to know about Tom at Keylock Storage. My husband and I are moving to Coeur d'Alene next month and have been looking for storage while our house is being built. Tom went out of his way to make sure we were all set with the last storage unit available. He was responsive in making sure we received the lease and proper forms electronically as well as giving us all the information needed to properly get set up. It was certainly stress free for us and I can't thank Tom enough for his outstanding service.

dale nelson

1 year ago
My wife and myself have recently retired and moved to Post Falls from the Seattle area where we had lived and worked for 32 years. Needless to say, we will need to learn about our new location from a lot of well versed and helpful people to get settled in securely. This helpfulness we found in Sherri, the facilities manager where we will be storing our RV with the confidence that it will safe and secure. Thank you so much for both the quality of your facility and your manager. Dale F. Nelson

Sherri Wilson

1 year ago
Tom is very nice and helpful and got me set up with a storage unit in a timely and professional manner. Great price and nice facility. I definitely recommend Keylock Storage to everyone.

Karen Schnabl

1 year ago
I had looked around for a storage unit and found this one to be the best in answering questions, returning calls, price and location. I drove from out of state and was very concerned that I wasn't going to be there so I stayed in touch with the very nice gentleman and he assured me that he would wait until I arrived. I did make it on time and he was quick yet thorough on getting me all signed up. Thank you for the amazing service!!

Terry Nelson

1 year ago
Appreciated everything form the website to the great service provided when we first checked in to get our spot. Great courteous service and glad we found this location. Close to the water and 24/7 access is everything we need for our boat.

Carlos De Herrera

1 year ago
My Keylock experience has been quite nice. From the moment I called and was able to reserve a unit to the sign up process with Sherri. The price is good in comparison to other companies and I'm able to reduce my storage costs. Rain gutters on the unit and 24 hour access are features my previous storage unit lacked. Location on Fruitland is convenient.

Chris Cochran

1 year ago
Hands DOWN the best customer service in N. Idaho! Had an emergency need for a storage unit. After calling 5 or 6 different places my wife got a hold of an employee who said he would like to help and noticed a unit may be coming available. SO HE CALLED THEM and asked in advance so that we could get a unit. Then upon arrival Sherri was so incredibly gracious and helpful. It was about 85 degrees when we were unloading a truck we drove over 300 miles and Sherri even brought us cold bottled water. To say I am impressed with the service I received here is an understatement. Sherri and the team there deserve a HUGE raise!

Kirsten Lindahl

1 year ago
I needed a storage unit for the purposes of being in between houses only for a short period of time. After moving to a new place I still kept the storage but downsized the unit size. I went to Keylocks office to give notice to vacate. I encountered Sherri who helped my vacate process super easy. She was so friendly and very helpful. I never had any issues with my whole experience with Keylock. The 24 hour access was a huge benefit. I will definitely rent from them if needed in the future!!

Laura Holecek

1 year ago
I spoke to a girl on the phone that took my info and reserved a unit then when we got there it had been rented. I spoke to Tom who went above and beyond to rectify the situation. I am very pleased with the outcome and have to say that out of all the people I spoke with trying to find a unit to rent Tom & Sherrie were by far the best. I will recommend this facility because people like Tom & Sherrie make me want to come back to this location. Thanks for all your help & hospitality.

Diana Nottage

1 year ago
5 stars, Marisa was very helpful and courteous. It was a very pleasurable experience and I would highly recommend. You won't regret using them, Marisa some how managed to make it easy and enjoyable all while assisting me with a mundane task.

andrea wilkins

1 year ago
I spoke with a girl on the phone, (I believe her name was Marisa.) I was a little hesitant due to problems I've had with past experiences at other places but she was very helpful in answering my questions, and I decided to rent a unit. When I went in, it was the easiest experience I've ever had. She was very helpful, kind, and made the experience so much better. I also loved that they already had locks and such there. I highly recommend Keylock storage.

Tarah Griffith

1 year ago
Amazing company to work with!! The customer service rep that assisted me was so helpful and understanding. I would definitely recommend KeyLock storage Fruitland to everyone I know!

Darlene Northrup

9 months ago
Amazing customer service. The lady was super sweet and helpful.

Bob Huntsville

8 months ago
I came in, shopping around for storage units. The lady there Alenia was very knowledgeable and extrmely helpful. This place treated me amazing

Brian Brandon

3 weeks ago
Very clean units with easy drive up access.

Shelli Schiedel

5 days ago
What a great experience! Never had to rent a storage unit before. Staff is knowledgeable and friendly, and the facility is clean! I highly recommend

Sue Lathrop

3 days ago
This is an awesome storage facility: clean, secure with friendly and helpful office staff.

Dan stafford

2 years ago
found spider sacks inside the unit , mouse droppings inside . i found Sarah , Liz , Tom to all be open and friendly and honest . Thank all of you ! Dan

Mindy Murray

1 year ago
Sure the facilities are good but this place is not the type of people you want to support and do business with... they will harass you on the 2nd day of the month to pay no matter what but even when they know you are grieving the loss of a child. We have had this unit for almost 2 years and paid every month(maybe not right on the 1st but paid nonetheless) EVEN when my husband was unemployed for 6 months last year. We never asked for any favors, we paid and we paid any late fees that occurred. Three months ago, in September, my son died and when we were in Texas for his services at the first of Oct. these ppl called for payment ( yes i know it is my responsibility to pay but given the circumstances....) my husband explained the circumstances and that we were burying our child out of state and would take care of this later when we returned and what did they do??? Call again 2 days later! Mind you its still the very beginning of the month, only Oct 6th or 7th. Again, I know if we paid on the 1st day of month this would not have happened but WE ARE GRIEVING and I just feel that any LOCAL business that we have supported for almost 2 years would have a little more compassion and understanding for its customers during such a devastating time instead of harassing us and then charging us even more with late fees! Again last month, we started receiving calls on the 2nd day of the month, so I paid and called and explained once again that I handle the bills and I am deep in grief over loss of my firstborn child and not thinking about the bills and dates but getting them paid even in my grief and to quit calling my husband at work and to have some consideration for us during this time. I was told they understood and would make notes in system etc and not call until the 15th of month just in case I went that late which I do not. But what happened starting the 2nd day of December ?? Calls, texts, etc...REALLY?!?! I would remove my all of my worldly possessions from there if it were that easy. Yes I have been a FEW DAYS late paying in my time of grief but I think harassing a client of almost 2 years when you know they just lost a child is absolutely despicable.

Ann Siebert

5 months ago
.......say no more! Would not recommend this facility to anyone going forward. Sylvia, you do this company a disservice with your level of understanding and customer service!
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Storage Facility Amenities10 Amenities

  • 24 Hour Access
  • 24 Hour Cameras
  • Boxes & Supplies
  • Drive-up Access
  • Gated Entry
  • Indoor Vehicle Storage
  • Interior Hallway
  • On-site Management
  • Online Bill Pay
  • RV, Car, Boat